We are committed to providing high quality care and treatment to people in our communities through the delivery of safe, effective and person-centred care. We understand, however, that
sometimes things go wrong. If you are dissatisfied with something we have done, or have not done, please tell us and we will do our best to put things right. If we cannot resolve matters in
the way you want, we will explain why it’s not possible to do as you suggest.
